With CLAIM, you’re not just a resident — you’re an accountability partner. Spot an issue in your community? Report it, earn points, and track as your LGA or State gets it resolved.
Everything a community needs to turn community program accountability into a working, day-to-day system — not a one-off survey.
Residents log issues on active projects with a photo and description in seconds, right from their dashboard.
Every report is routed to the community manager responsible for that project before any points are issued.
Approved reports earn points automatically, and stay visible on your dashboard until the issue is actually resolved.
Admins, community managers and residents each get a dashboard scoped to exactly what they need to do.
Every project is tied to a community, a category and the reports filed against it — nothing gets lost.
A clear, auditable trail from a reported issue to its review, its outcome, and its final resolution.
One platform, three purpose-built views.
Residents who submit reports and earn points.
Local leads who verify what's reported.
Your team, overseeing the whole program.
A simple loop that keeps communities accountable and issues tracked to resolution.
Log an issue/concern in your community - add a photo and description in seconds.
Your community manager checks the report against the project it's linked to.
Approved reports earn points automatically, added to your account.
Your report stays visible until the issue is actually fixed — full transparency, start to finish.
Every report is tied to one of these community focus areas.
Public infrastructure fail quietly — a broken borehole, an overflowing drain, an unmaintained clinic — long before anyone in charge finds out. CLAIM closes that gap by giving the people closest to the problem a direct, tracked channel to report it.
Learn more about usEvery report has a visible, auditable trail from submission to outcome.
The people living with a problem are the ones best placed to report it.
A report doesn't end at approval — we track it until the issue is actually resolved.
A few things people usually ask before getting started.
Accounts are set up by our team once your community or organization is onboarded — tell us about your project on the Get Started page and we'll take it from there.
Every report is checked by the community manager assigned to that project before any points are issued.
Tell us about your project on our Get Started page — our team will set up your admin account and send you a secure login link.
Get StartedAlready onboarded? Log in to your dashboard