About CLAIM

Closing the Gap Between Public Service and the People They Serve

CLAIM empowers residents to report community problems and track them through to resolution. We’re building a platform where citizens drive demand and become accountability partners, not just beneficiaries.

Our mission

Service and infrastructure fail quietly. A drain overflows. A clinic goes unmaintained. Waste isn’t picked up. By the time those in charge notice, it’s already been a problem for weeks.

CLAIM exists to close that gap. We give the people who actually live with a problem a direct, structured, and fully tracked way to report it — and we give the people responsible for fixing it a clear, verified record of what's happening on the ground.

Transparency

Every report has a visible, auditable trail from submission to outcome — nothing gets resolved off the record.

Accountability

Reports are reviewed by the community manager responsible for that specific project, not a faceless queue.

Community-first

The people living with an issue are the ones best placed to report it — so we built the tools around them first.

Follow-through

A report doesn't end at approval — we track it until the issue is actually resolved.

Who CLAIM serves

One platform, purpose-built views for every role in a community program.

Community Reporters

Residents who submit reports and earn points for verified effort.

Community Managers

Local leads who review reports and manage projects within their community.

Program Administrators

Your team, with full visibility across every community and project.

How the program runs, end to end

The same loop repeats for every project, every community, every report.

1
Report

A resident submits a photo-backed report on an active project.

2
Review

The community manager verifies it against the project it's linked to.

3
Track

Approved reports stay visible on the reporter's dashboard with a live status.

4
Resolve

The community manager confirms once the underlying issue is actually fixed.

Want CLAIM running in your community?

Tell us about your project and our team will set your organization up — accounts, communities, and all.

Get Started

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